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INFORMATION ON THE PROCESSING OF PERSONAL DATA FOR DATA COLLECTED FROM THE INTERESTED PARTY

FOR THE TREATMENT:

Customer management

pursuant to art. 13 of Regulation (EU) 679/2016 relating to the protection of natural persons with regard to the processing of personal data

SPECIAL REFRACTORS SPA(hereinafter the “Company” or the “Owner”), with registered office inVIALE DELLA REPUBBLICA 26 42014 CASTELLARANO (RE) –Italiaand P. VAT01944500352, as data controller, informs you, pursuant to art. 13 of European Regulation 679/2016 relating to the protection of personal data ("GDPR"), regarding the processing of your personal data which will be carried out by the undersigned.

  1. Type of data processed

The Company is the owner of the processing of personal data communicated by the User to the undersigned and includes:

Product quality certificates

Company name/surname and name, tax code and other identification numbers, bank details, address, email address, Number oftelephone/cell phone

Video recording Video surveillance

  1. Purpose of the processing

The processing of the Data is carried out by the Company in carrying out its activities. In particular, the Data provided by the Interested Parties will be processed, with IT and non-IT tools, for the following purposes:

Commercial, accounting and tax obligations

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Commercial, accounting and tax obligations

  • The lawfulness criterion for which processing is possible is:The processing is necessary to comply with a legal obligation to which the user is subjectdata controller
  • The foundation of which is reflected in a legal basis:Union standard

Promotional activities

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Member State rule

Campagne in Direct Email Marketing

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Member State rule

Treasury needs, collection and payment provisions

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Treasury needs, collection and payment provisions

  • The lawfulness criterion for which processing is possible is:The processing is necessary to comply with a legal obligation to which the user is subjectdata controller
  • The foundation of which is reflected in a legal basis:Union standard

Treasury needs, collection and payment provisions

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the pursuit of the legitimate interest of the data controllertreatment or third parties
  • The foundation of which is reflected in a legal basis:Union standard

Dispute management

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Dispute management

  • The lawfulness criterion for which processing is possible is:The processing is necessary to comply with a legal obligation to which the user is subjectdata controller
  • The foundation of which is reflected in a legal basis:Union standard

Dispute management

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the pursuit of the legitimate interest of the data controllertreatment or third parties
  • The foundation of which is reflected in a legal basis:Union standard

Customer management

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Information electronically

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Information to customers about new services/products

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Sending informative and/or advertising material also via telephone or internet

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Marketing (market analysis and research)

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Monitoring of contractual obligations

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Advertising

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Detection of customer satisfaction levels

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Member State rule

Electronic payment tools

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the execution of a contract of which the interested party is a party orto the execution of pre-contractual measures adopted at the request of the same
  • The foundation of which is reflected in a legal basis:Union standard

Video surveillance and other video recording systems

  • The lawfulness criterion for which processing is possible is:The processing is necessary for the pursuit of the legitimate interest of the data controllertreatment or third parties
  • The foundation of which is reflected in a legal basis:Union standard
  1. Methods of Treatment

The Data will be processed by the Company with electronic and manual systems according to the principles of correctness, loyalty and transparency provided for by the applicable legislation on the protection of personal data and protecting the confidentiality of the interested party through technical and organizational security measures to guarantee a level of adequate security.

  1. Data retention

The data provided by the interested party will be processed for a duration:

  • Start Date: 01/12/2018
  • Duration criterion: Period determination criterion
  • Duration criterion: The processing will be carried out for the entire duration necessary for administrative, contractual and legal reasons
  1. Communication, dissemination and transfer of Data

The Data will be processed, within the limits of what is necessary, by authorized personnel, adequately instructed and trained, by the Data Controller as well as by the personnel of third parties who provide services to the Data Controller and carry out Data processing on behalf and on instructions of the latter as data controllers. treatment.

In case of communication to third parties, the recipients may be:

Categories:

  • Recipient:Judicial offices
  • Recipient:Local authorities
  • Recipient:Non-bank financial intermediaries
  • Recipient:Institutional bodies
  • Recipient:Social security and welfare institutions
  • Recipient:Police forces
  • Recipient:Banks, chambers of commerce, professionals to whom we turn to fulfill tax and legal obligations
  • Recipient:Suppliers, carriers, shippers, agents, software users, professionals to whom we turn to fulfill theexpected obligations.
  • Recipient:Government bodies

Recipients:

No specific recipients have been defined to whom the data may be communicated

More generally, in carrying out its ordinary corporate activities, the Data may be communicated to subjects who carry out control, review and certification activities of the activities carried out by the Data Controller, consultants and freelancers in the context of tax, judicial and legal assistance services. case of corporate operations for which it is necessary to evaluate company assets, public bodies and administrations, as well as subjects entitled by law to receive such information, Italian and foreign judicial authorities and other public authorities, for purposes related to the fulfillment of legal obligations , or for the fulfillment of the obligations assumed and arising from the contractual relationship, including for defense needs in court.

The data collected will not be transferred to non-EU countries

  1. Profiling and/or automatic processing activities

The data collected will not be subject to profiling or automatic processing

  1. Additional subjects connected to the treatment

    Owner(s) and possible representative(s) in the EU:

There is no representative in the EU for the owner

Co-owner(s):

There is no co-owner for the processing(s) in question

Responsible(s):

  • Name and Surname:MARICA CASOLARI
  • Tax ID code:CSLMRC74P56I496E
  • Name and Surname:PAOLA GIOVANELLI
  • Tax ID code:GVNPLA67T41I462N
  • Name and Surname:ROBERTO PELLESI
  • Tax ID code:PLLRRT65H14I462H
  • Name and Surname:ROBERTO SIMONETTI
  • Tax ID code:SMNRRT66R16F205A
  • Name and Surname:BARBARA TENEGGI
  • Tax ID code:TNGBBR91S52I496P
  • Name and Surname:MARIA CAMPOLONGO
  • Tax ID code:CMPMRA72E53I462E

Dpo:

There is no provision for the appointment of a DPO/RDP for the treatment(s) in question

  1. What are the rights of the interested party

The interested party may exercise, in relation to the data processing described therein, the rights provided for by the GDPR (articles 1521), including:

  • receive confirmation of the existence of the Data and access their content (access rights);
  • update, modify and/or correct the Data (right of rectification);
  • request the cancellation or limitation of the processing of Data processed in violation of the law including those whose retention is not necessary in relation to the purposes for which the Data were collected or otherwise processed (right to be forgotten and right to limitation);
  • object to the processing (right of opposition);
  • lodge a complaint with the Supervisory Authority (Guarantor for the protection of personal data www.garanteprivacy.it) in case of violation of the regulations on the protection of personal data;
  • receive a copy in electronic format of the Data concerning him as an interested party, when such Data has been provided in the context of the contract and request that such Data be transmitted to another data controller (right to data portability).

To exercise these rights, the interested party can contact the data controller by sending a communication to:privacy@rsitaly.itor by post to the address: REFRACTORI SPECIALI SPA – Via della Repubblica, 26 – 42014 Roteglia RE – Italy

When contacting us, the interested party must ensure that they include their name, email/postal address and/or telephone number(s) to ensure that their request can be handled correctly.

CASTELLARANO ,18/12/2018

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