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Privacy policy

PRIVACY OF PERSONAL DATA FOR DATA COLLECTED AT THE APPLICANT

FOR TREATMENT:

Customer management

pursuant to art. 13 of Regulation (EU) 679/2016 on the protection of individuals with regard to the processing of personal data

REFRACTORY SPECIAL SPA (Hereinafter the "Company" or the "Data"), with registered office at AVENUE OF THE REPUBLIC 26 42014 Castellarano (RE) -Italy and P. VAT 01944500352, As owner of the treatment, informs you, pursuant to art. 13 of EC Regulation 679/2016 concerning the protection of personal data ( "GDPR"), regarding the processing of your personal data will be made by the writer.

  1. Types of personal data

The Company is the owner of the personal data communicated by the writer and include:

product quality certificates

Company / Name and Surname, Tax Code and other identification numbers, Bank details, address, email address, Number ofmobile phone

Video surveillance footage Recordings

  1. Purpose of treatment

The processing of data is carried out by the Company in carrying out its activities. In particular, the data provided by the interested will be processed with IT tools and not, for the following purposes:

Business Compliance, accounting and tax

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Business Compliance, accounting and tax

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for compliance with a legal obligation to which the controller is subjectData Controller
  • The foundation of which is reflected in a legal basis: Norma Union

promotional activities

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Member State

Campagne in Direct Email Marketing

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Member State

cash requirements, the collection and payment

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

cash requirements, the collection and payment

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for compliance with a legal obligation to which the controller is subjectData Controller
  • The foundation of which is reflected in a legal basis: Norma Union

cash requirements, the collection and payment

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for the pursuit of the legitimate interest of the data controlleror of third parties
  • The foundation of which is reflected in a legal basis: Norma Union

Litigation management

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Litigation management

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for compliance with a legal obligation to which the controller is subjectData Controller
  • The foundation of which is reflected in a legal basis: Norma Union

Litigation management

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for the pursuit of the legitimate interest of the data controlleror of third parties
  • The foundation of which is reflected in a legal basis: Norma Union

Customer Management

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Information electronically

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

new services / products Client information

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Sending material and / or advertising including by telephone or internet

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Marketing (analysis and market research)

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Monitoring of contractual obligations

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Advertising

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Detection level of customer satisfaction

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Member State

Electronic Payment Instruments

  • The Criterion of legality for which it is possible to treat it: Treatment is necessary for the performance of a contract to which the data subject is party orthe execution of pre-contractual measures taken at the request of the same
  • The foundation of which is reflected in a legal basis: Norma Union

Video surveillance and other video recording systems

  • The Criterion of legality for which it is possible to treat it: The processing is necessary for the pursuit of the legitimate interest of the data controlleror of third parties
  • The foundation of which is reflected in a legal basis: Norma Union
  1. Methods of Treatment

The data will be processed by the Company with electronic and manual systems according to the principles of fairness, honesty and transparency required by legislation applicable to protection of personal data and protecting the privacy of the interested through technical and organizational security measures to ensure a level of adequate security.

  1. Data retention

Data supplied by the interested party will be treated for a period:

  • Start Date: 12/01/2018
  • duration criteria: period determining criteria
  • duration criteria: The treatment will run for the duration necessary for administrative reasons, contractual and legal
  1. Communication, dissemination and transfer of data

The data will be processed to the extent necessary, by authorized personnel, properly educated and trained, by the Owner and the staff of third parties providing services to the data and perform processing of data on behalf and at the instruction of the latter as responsible for the treatment.

In the case of recipients third communication will be:

Categories:

  • Addressee: judicial Offices
  • Addressee: Local societies
  • Addressee: non-bank financial intermediaries
  • Addressee: institutional bodies
  • Addressee: security and health institutions
  • Addressee: Police Forces
  • Addressee: Banks, chambers of commerce, professionals to whom we address to fulfill fiscal and legal obligations
  • Addressee: Suppliers, carriers, freight forwarders, agents, employees use the software professionals to whom we turn to fulfillobligations.
  • Addressee: government agencies

Recipients:

They have not been established specific recipients to whom the data may be disclosed

More generally, in carrying out its business operating activities Data may be disclosed to persons providing control, review, and certification activities carried out by the Holder, consultants and professionals in the context of tax assistance, judicial and If corporate transactions for which it is necessary to evaluate the company's assets, organizations and governments, as well as to persons entitled by law to receive such information, Italian and foreign courts and other public authorities, for purposes related to fulfillment of legal obligations or for the fulfillment of liabilities assumed and arising from the contractual relationship, including for defense in court.

The data collected will not be transferred to non-eu countries

  1. profiling activities and / or automatic processing

The collected data will not be profiling or automatic processing

  1. Further topics related to treatment

    Holder / s and possible / the representative / s in the EU:

There is no representative in ue for the holder

Contitolare/i:

It is expected for the co-owner / the treatment / s in question

Director / s:

  • Name and surname: MARICA CASOLARI
  • Fiscal Code: CSLMRC74P56I496E
  • Name and surname: PAOLA GIOVANELLI
  • Fiscal Code: GVNPLA67T41I462N
  • Name and surname: ROBERTO PELLESI
  • Fiscal Code: PLLRRT65H14I462H
  • Name and surname: ROBERTO SIMONETTI
  • Fiscal Code: SMNRRT66R16F205A
  • Name and surname: BARBARA Teneggi
  • Fiscal Code: TNGBBR91S52I496P
  • Name and surname: CAMPOLONGO MARIA
  • Fiscal Code: CMPMRA72E53I462E

Dpo:

the appointment of a DPO / RDP is not expected / the treatment / s in question

  1. What are the rights of the interested

The person concerned can exercise, with regard to the processing of the data described herein, the rights provided by GDPR (art. 1521), including:

  • receive confirmation of data and access their content (access rights);
  • update, modify and / or correct data (right of reply);
  • request cancellation or limitation of the treatment of the data treated in violation of the law including those which need not be kept for the purposes for which the data were collected or otherwise treated (right to be forgotten and the right to limitation);
  • oppose processing (right of objection);
  • submit a complaint to the Control Authority (Authority for the protection of personal data www.garanteprivacy.it) for infringement of the rules on personal data protection;
  • receive electronic copy of the data relating to him as interested when these data have been made in the context of the contract and demand that these data are transmitted to another data controller (right to data portability).

To exercise these rights, the interested party may contact the Data Controller by sending a letter to: privacy@rsitaly.it or by mail at: REFRACTORY SPECIAL SPA - Via the republic, 26-42014 Roteglia RE - Italy

In us, the interested party must be sure to include your name, email / postal address and / or number / phone to be sure that your request can be handled properly.

CASTELLARANO, 18/12/2018

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